<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[CS Institute LLC]]></title><description><![CDATA[CS Institute LLC]]></description><link>https://rewiredigital.wixstudio.com/csmp/blog</link><generator>RSS for Node</generator><lastBuildDate>Fri, 15 May 2026 15:36:25 GMT</lastBuildDate><atom:link href="https://rewiredigital.wixstudio.com/csmp/blog-feed.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[Preparing for the AI-Driven Future: Must-Have Skills for Aspiring Customer Success Managers in 2025]]></title><description><![CDATA[The Future of CSMs: Job Market Trends and Required Skills for 2025]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/preparing-for-the-ai-driven-future-must-have-skills-for-aspiring-customer-success-managers-in-2025</link><guid isPermaLink="false">67c74a2b39157f104fc61389</guid><pubDate>Tue, 04 Mar 2025 19:17:21 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/nsplsh_3254517772745a6e6c3038~mv2_d_4303_2421_s_4_2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item><item><title><![CDATA[The Pros and Cons of Paid vs. Free Customer Success Training: Why Quality Matters]]></title><description><![CDATA[The Pros and Cons of Paid vs. Free Customer Success Training: Why Quality Matters]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/the-pros-and-cons-of-paid-vs-free-customer-success-training-why-quality-matters</link><guid isPermaLink="false">67bbec2defd67e3d7e390eb4</guid><pubDate>Mon, 24 Feb 2025 03:55:53 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/nsplsh_6457366446426f48557534~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item><item><title><![CDATA[Why Customer Success Training is the Key to Reducing Churn and Boosting Revenue in 2025]]></title><description><![CDATA[Did you know businesses with strong customer success teams see 5-10% higher retention rates? ]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/why-customer-success-training-is-the-key-to-reducing-churn-and-boosting-revenue-in-2025</link><guid isPermaLink="false">67bbe902fdd5bd9cb1a49065</guid><pubDate>Mon, 24 Feb 2025 03:47:27 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/nsplsh_4e64393371736a5837316b~mv2_d_5616_3660_s_4_2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item><item><title><![CDATA[Top 10 Questions to Ask in Your Customer Success Manager Interview]]></title><description><![CDATA[Landing a Customer Success Manager (CSM) role isn’t just about answering questions—it’s also about asking the right ones.]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/top-10-questions-to-ask-in-your-customer-success-manager-interview</link><guid isPermaLink="false">67b0bfe74d05dd00b24232ab</guid><pubDate>Sun, 16 Feb 2025 00:08:16 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/nsplsh_5aab5742d5724b71abb7b49541d7c30d~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item><item><title><![CDATA[How to Get a Customer Success Manager Job (With No Experience)]]></title><description><![CDATA[How to Get a Customer Success Manager Job (With No Experience)]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/how-to-get-a-customer-success-manager-job-with-no-experience</link><guid isPermaLink="false">67a9727227ec510ec26d7b30</guid><pubDate>Mon, 10 Feb 2025 03:52:35 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/nsplsh_83ff46ab3bfb4f07bf8f59f0c5af4c15~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item><item><title><![CDATA[Why Is Customer Success Training and Certification Important in 2025?]]></title><description><![CDATA[Customer Success Management has emerged as one of the most critical roles in modern businesses, especially in subscription-based industries.]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/why-is-customer-success-training-and-certification-important-in-2025</link><guid isPermaLink="false">678fecefb30613c67f961633</guid><pubDate>Tue, 21 Jan 2025 19:59:13 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/bd0728a98e5141ed8762dacec3b08c20.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item><item><title><![CDATA[Top Skills for Customer Success Managers in 2025]]></title><description><![CDATA[In 2025, the role of a Customer Success Manager (CSM) has become more essential than ever as businesses prioritize customer retention.]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/top-skills-for-customer-success-managers-in-2025</link><guid isPermaLink="false">678fe62df8f890fba67f38d4</guid><pubDate>Tue, 21 Jan 2025 18:49:51 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/nsplsh_69672d6c773044747a3334~mv2_d_4158_2771_s_4_2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item><item><title><![CDATA[Staying Ahead: Key Trends and Insights for Customer Success Managers in 2025]]></title><description><![CDATA[The world of Customer Success (CS) is evolving rapidly, and staying informed about the latest trends is essential.]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/staying-ahead-key-trends-and-insights-for-customer-success-managers-in-2025</link><guid isPermaLink="false">678972a60f2a72cbfa927a1a</guid><pubDate>Thu, 16 Jan 2025 21:11:38 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/nsplsh_becb14e39a0840859bc788557d5dc42d~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item><item><title><![CDATA[Introducing the Customer Success Institute’s Certified Customer Success Manager Program]]></title><description><![CDATA[Announcing the launch of the Certified Customer Success Manager Program]]></description><link>https://rewiredigital.wixstudio.com/csmp/post/introducing-the-csmp-institute-s-certified-customer-success-manager-program</link><guid isPermaLink="false">677f0acb53ebc7e39999f5d6</guid><category><![CDATA[Announcements]]></category><pubDate>Wed, 08 Jan 2025 23:37:50 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/c39046_6648cb80b3ff44fcb6a33c4d10dbeea5~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Shane Ketterman</dc:creator></item></channel></rss>